Frequently Asked Questions of Legal TranscriptionistsFebruary 21, 2019 12:55 am Leave your thoughts
At Bartelt | Nix Reporting, LLC, we are pleased to provide our legal transcription services in Phoenix, AZ for a wide variety of legal processes, including depositions, court hearings, trials and more. We frequently have potential clients call in to ask about our services, and for this reason we have compiled a list of some of the most frequently asked questions our legal transcriptionists receive.
Here are the answers to a few of those questions.
Q: Do your transcriptionists understand legal jargon?
Yes, our transcriptionists have a significant amount of experience in a wide variety of court cases and practice areas. They understand the terminologies used in legal settings and are capable of producing accurate transcriptions that reflect their understanding of legal issues.
Q: Are there any confidentiality agreements that come with your services?
Yes. We understand and appreciate the importance of confidentiality in this line of work, and as such have all of our court reporters and transcriptionists sign confidentiality agreements as a condition of their employment and as part of the projects they take on. We take your confidentiality for each case extremely seriously.
Q: How do you ensure this confidentiality?
We have non-disclosure agreements that we create and sign at the outset of every project to assure you that your information will be kept secure and confidential. We use paperless transcription services to prevent that information from accidentally being left lying around where curious people could pick it up and read it. Our employees are also kept under strict confidentiality agreements as part of their employment conditions.
Q: Are your transcriptionists reliable?
All of the transcriptionists we work with are highly trained in their field and have the utmost accuracy in their work. We also perform rigorous background checks on all prospects before we make any hiring decisions to ensure you have access to the most reliable transcriptionists available.
Q: How do you charge for your services?
This really depends on the type of project we’re taking on, and we’re happy to talk to you in more detail individually about how we’ll price out your project. But pricing systems include by the number of lines, by the minute or by the hour. We offer our services at competitive rates that are reasonably priced based on industry standards.
Q: How long can I expect the turnaround to be?
Again, this depends heavily on the project. Our goal is to turn around transcriptions within 24 hours, but there are some circumstances in which extremely long audio files or poor audio quality might necessitate a longer turnaround time. We will provide you with a more accurate estimate for turnaround time for your project based on the specifications and information you provide us.
These are just a few of the questions we commonly receive about our transcription services in Phoenix, AZ. If you’re interested in learning more about the services we provide or if you have any further questions for our team, we encourage you to reach out to Bartelt | Nix Reporting, LLC today and we’ll be happy to provide you with additional information.
Categorised in: Legal Transcription Service
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